Sharing the ideal practises could be the thing. Billing is my company and I was quite pleased that my greatest practise was voted 2nd. best out of 150 ideal practises.
http://realtimeeconomy.net/blogs/show/1/3/279/Best_Practises._Ideas_and_Innovations_-_Customer_Experience_-_e-invoicing_in_Focus_-_Hannu_Savolainen
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